Note: There are 2 different accounts. A Flight Crew View account for the app. And your Flica credentials that you enter into the app. If you are just having trouble refreshing, you can also try the instructions here: I'm having trouble refreshing
Flight Crew View account password reset
If you have forgotten your Flight Crew View account password, follow these instructions to reset it:
If you are not logged in
- On the login page, enter your email in the Email field.
- Tap on Reset Password and follow the instructions.
- You will receive an email with a Password Reset link.
- Tap on the Password Reset link and enter a new password.
- Log in to the Flight Crew View app with that new password.
If you are logged in
- Go to the app's menu > Settings.
- Scroll down to the Flight Crew View Account section.
- Tap on Reset Password.
- You will receive an email with a Password Reset link.
- Tap on the Password Reset link and enter a new password.
Flica account password reset
If you have forgotten your Flica password, follow these instructions to reset it:
- Go to www.flica.net .
- Tap on Forgot User ID or Password and follow the instructions.
- Once it is reset, go back to the app and either login or change your Flica credentials
- To change your Flica credentials, go to the app's menu > Settings.
- Scroll down to the Flica Account and tap on your Flica username.
- Log in with your Flica username & new password.
Update or Reinstall the app
Try just updating first, if you still have trouble, try uninstalling and then reinstalling.
Apple
Go to the Flight Crew View listing in the iTunes App Store.
Android
Go to the Flight Crew View listing in the Google Play Store.
Contact Us
If you still have trouble, please send us an email to support@flightcrewview.com . We want to make sure the app gets back up and running for you as quickly as possible.