Billing/Subscription FAQ

I was just notified that my subscription was cancelled, but I didn't cancel it!
This usually occurs when Google or Apple tries to renew the subscription, but there is a problem with the card. Sometimes it can be something as simple as a...
Mon, Jun 25, 2018 at 1:51 PM
How do I use my Google Play credit or gift card to pay for the subscription?
Unfortunately, Google currently does not allow gift cards or Google Play credit to be used for subscription payments.
Thu, Nov 3, 2016 at 3:29 PM
I have a valid Android subscription, do I have to pay again for my Apple device (or vice versa)?
Nope! Your subscription on any one device works for all other devices! You only have to pay once. If your app is telling you that you are in the trial, bu...
Thu, Nov 3, 2016 at 3:29 PM
I am a paid subscriber and just switched airlines, but now the app is saying that I am back in the trial period!
The subscription is linked to your Flica username in order to allow the subscription to work across all devices and platforms. We are currently working on a...
Thu, Nov 3, 2016 at 3:28 PM
How do I cancel my subscription or cancel the auto-renew on my subscription?
Canceling your subscription and canceling the auto-renew function on your subscription are handled exactly the same. You can use the following links to ...
Thu, May 11, 2017 at 9:14 AM
I want to renew my subscription before it expires, but the app won't let me!
Apple and Google won't allow you to purchase the same subscription twice (or while the previous subscription is still active). You will have to wait un...
Thu, Nov 3, 2016 at 3:28 PM
How do I update my credit card information?
Apple Follow the instructions here: Change or remove your Apple ID payment information Android Follow the instructions here: Add, remove, or edit...
Thu, Nov 3, 2016 at 3:27 PM
I paid for the Subscription, but the app still says I'm in the trial!
This could be due to a number of reasons. Take a look and see if any of the following apply: I just changed airlines/Flica Usernames The subscripti...
Tue, Feb 27, 2018 at 2:06 PM
Carrier Billing is not working any more
Flight Crew View (and nearly all apps) support carrier billing. This is actually not a setting that developers have any control over (even though some c...
Fri, May 13, 2016 at 11:11 AM
Can I use my iTunes credit to pay for my subscription?
Yes! iTunes does require credit card information on file for all subscriptions. However, if you have iTunes credit, it will apply this credit before it ch...
Sat, Sep 24, 2016 at 8:48 PM